At Meere, we believe shopping should feel effortless and considered. If your order is not quite right, we offer a straightforward returns process designed to make exchanges and refunds simple and transparent.
Please read the information below carefully before submitting a return request.
1. Return Eligibility
We accept returns within 30 days of delivery for eligible items.
To qualify for a return, products must:
Be unworn and unused
Be returned in original condition
Include all original tags attached
Be free from marks, damage, or alterations
Include original packaging where possible
Items returned in a condition that suggests wear, misuse, or damage may not be eligible for refund or exchange.
We reserve the right to refuse returns that do not meet the eligibility criteria outlined in this policy.
2. How to Start a Return
To initiate a return, please contact our support team with the following information:
Full name
Order number
Reason for return
Product(s) being returned
Once your request has been reviewed and approved, return instructions will be provided.
Please do not send items back before receiving confirmation, as unauthorized returns may experience processing delays.
3. Exchanges
We understand that sizing and fit preferences may vary.
Exchanges are available for eligible products and may be requested for:
Alternative sizes
Different colors
Product replacements (subject to availability)
All exchanges depend on current inventory levels at the time of processing.
If a requested replacement item is unavailable, customers may choose an alternative product or request a refund where applicable.
4. Refund Processing
Once returned items are received, inspected, and approved, refunds will be issued to the original payment method.
Please note:
Refund processing times may vary depending on payment provider
Shipping costs are generally non-refundable
Refunds may take several business days to appear in your account after approval
You will receive confirmation once your return has been completed.
5. Non-Returnable Items
For hygiene, promotional, or operational reasons, certain items may not be eligible for return.
These may include:
Final sale products
Gift cards
Personalized or customized items
Products marked as non-returnable at checkout
Please review product details carefully before purchasing discounted or limited-release items.
6. Damaged, Incorrect, or Faulty Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
When contacting support, include:
Your order number
A brief description of the issue
Clear images of the item and packaging
We will review the issue and work to provide an appropriate resolution, which may include:
Replacement product
Exchange
Store credit
Refund
7. Return Shipping
Customers are responsible for return shipping costs unless:
The incorrect item was received
The product arrived damaged
The item is confirmed faulty
We recommend using a tracked shipping method when returning products, as Meere cannot be held responsible for lost or delayed return shipments.
8. Late or Missing Refunds
If you have not received a refund after confirmation has been issued:
Check your bank account again
Contact your payment provider or bank
Allow additional processing time depending on financial institutions
If issues persist, please contact our support team for assistance.
9. International Returns
International customers may be responsible for:
Return shipping costs
Customs duties
Import taxes or handling fees
These charges vary by country and are not controlled by Meere.
10. Contact Information
If you have any questions regarding returns, exchanges, sizing, or eligibility, our support team is available to assist.
Please contact us through our support page or designated contact email for assistance.
Thank you for shopping with Meere.